Connect with a vet

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Available daily 8:30 a.m. - 6 p.m.

Free online vet chat for quick advice

Chat with licensed virtual vet techs Get expert guidance from our caring online vet team.
Share photos and videos over chat Just sign up for a free Chewy account.
Clear answers and next steps You’ll get helpful articles and product recommendations.

Available for general questions in Singapore only (no diagnoses, prescriptions, or vet diet authorizations).

Chat now

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Experienced professionals

Our licensed veterinary team is passionate about helping pets.

Personalized advice

We take time to listen and provide tailored advice and recommendations.

Get care 365 days a year

Get guidance from our online vet team after hours and even on weekends.

All-in-one solution

Order online and have recommended items shipped to your doorstep.

Experienced professionals

Our licensed veterinary team is passionate about helping pets.

Personalized advice

We take time to listen and provide tailored advice and recommendations.

Get care 365 days a year

Get guidance from our online vet team after hours and even on weekends.

All-in-one solution

Order online and have recommended items shipped to your doorstep.

Chat now

Chat with a licensed veterinary technician

Dr Jahriell Consult

11 years of experience

Dr. Jahriell is a licensed veterinarian who earned her Doctor of Veterinary Medicine from Central Mindanao University, bringing over 11 years of hands-on clinical experience to the Yappy family.

She has spent years guideing pet parents in Singapore on animal health, nutrition, and the best choices for their companions. From everyday concerns to big health decisions, she knows what pet parents care about most. At Yappy Pets, her door is always open for you!

Chat now

Highly rated & trusted by pet parents

5/5 ★★★★★

100+ consulatations

★★★★★

“Having this as a free resource for those who are in need is amazing. Especially if you aren’t sure if immediate care is necessary.”

Kimi H.

Cat parent

★★★★★

“The service is immensely helpful. My dog is in the middle of some veterinary issues, and this is a fabulous resource for when I need to know something and the vet is closed. Rosanna G was great!”

Sarah B.

Dog parent

★★★★★

“Very helpful and gave my husband and I peace of mind about our fur baby and clear advice on what we can do until she gets into her vet in a few days!”

Natalie B.

Dog parent

★★★★★

“The vet was very helpful and reassuring. They asked important questions and made sure I understood what was needed for my pet.”

Jackie V.

Cat parent

Please note that the testimonial reviews are based on an NPS scale of 10 which has been converted to a 5 point scale.

What is Connect with a Vet?

Connect with a Vet is Yappy Pets telehealth service for pet parents with cats and dogs. There are two ways to connect:

Chat for free with a licensed veterinary technician to get quick advice on pet health topics and concerns. Our online vet tech chat is available from 8 a.m. to 6 p.m.

What can the Connect with a Vet telehealth team help with?

Whether your pet is having symptoms of an illness or injury, or you have questions about their well-being, our online veterinarians and veterinary technicians can help.

Use our free, live chat to get advice for questions like:

• “My dog ate chocolate (or socks, or sneakers—you know how it is). Does he need emergency care?”

• “My cat has been scratching at her ears this week. How can I get her some relief?”

• “My dog is showing signs of separation anxiety. What can I do to calm her down when I leave the house?”

In addition to providing guidance, our online vet techs can help you understand the urgency of your pet’s situation and advise you about seeking in-person or emergency care. If your pet is experiencing a life-threatening situation, please go directly to the closest veterinary clinic or emergency vet clinic.Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

How do I connect online with the Yappy Pets vet team?

With free chat, you’ll connect instantly so you can get advice right when you need it. Use the text-based live chat to exchange messages, pictures, and videos with a veterinary technician.

When is the vet team available on Connect with a Vet?

Our expert telehealth team is here 365 days a year, including holidays:

• Live chat with an online vet tech is available from 8 a.m. to 6 p.m.

Where is Connect with a Vet available?

Live chat with an online vet tech is available nationwide (Singapore)

Which types of pets can I talk to an online vet or vet tech about?

Currently, Connect with a Vet is only available for dogs, cats.

How much does Connect with a Vet cost?

Live chat with a vet tech is free for Yappy Pets customers.